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Playbook2 min read

From pilot to production

Most companies have a graveyard of AI pilots. Each one worked in the demo. None of them made it into the actual workday. The pattern is so common it is almost a law.

Pilots die for boring reasons. The demo ran on clean data and a friendly question. The workday brings messy data and the awkward case no one thought to test. The pilot had a champion and a deadline. Production has neither, so it slips, and then it is quietly forgotten.

We build the other way around. From day one the pilot runs on real data, inside the real tool, with a human check on the output. That feels slower at the start and it is. It is also the only version that survives contact with a Tuesday.

Three things move a pilot into production. First, it lives where the work already happens, not in a separate app people have to remember to open. Second, it fails safe, so a wrong answer is caught and never quietly acted on. Third, someone owns it after launch, so the first edge case is a fix and not the beginning of the end.

The demo is the easy ten percent. Production is the ninety percent everyone skips. We do the ninety.

What a pilot has to survive

Tap a station.

The demo is the easy ten percent. Tap a station to see what kills a pilot there.

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